NatruEasy

Return Policy

Returns and Refunds

We hope that you’ll absolutely love our products.

BEFORE you request a refund, please make sure you’ve given the product enough time to work for you. We usually advise all our customers to take some time with the supplements in order for them to prove their effect on the organism before reaching a conclusion. Yet, if you are not satisfied with your investment, you can easily ask for your money back!

For every order you place with us, you are fully protected by a 60-day 100% money-back return policy.

Here’s how it works:

If for any reason you are dissatisfied at any time during the 60 days after purchase, simply send us the product back by mail.

You must pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes.

Once we receive your product, we’ll start processing your refund, which will take between 3 to 5 days.

To be eligible for a refund, your refund request should come no later than 60 days after we shipped your product to you. You can find the date on the package when you receive it or inside your confirmation email.

Please keep in mind that we do not support the return shipping costs.

Follow these steps to get a refund:

1. Send an e-mail to support@natru-life.com requesting the Return and Refund Form and a return authorization number.

1. Fill out the Return and Refund Form you will receive by e-mail.

2. Send us back the product and the printed Return and Refund Form at the indicated address.

3. Please be patient. We’ll refund your order in no time once we receive your package. We’ll also email you and let you know it has been done.

Finally, and this is totally optional and at your discretion, we sure would appreciate it if you would explain why you’re requesting a refund, so we can work to improve the product.

We want you to be completely satisfied and we appreciate your feedback.

If you have any questions about the product, contact us at support@natru-life.com. and we’ll get back to you in less than 24 hours.

How To Contact Us

Product Email Support: support@natru-life.com